Performance & Growth Marketing

I help SaaS brands turn marketing spend into measurable revenue.

I'm Towhidul Islam, a performance marketer based in Dhaka with 4+ years across WordPress SaaS brands. I run paid media, content, and customer experience as one connected system, and I measure all of it.

Experience across
weDevsAppseroGetGenie AIQuantumData
Towhidul Islam, performance marketer
28.77x
Peak ROAS
Open
To new roles
About

Growth and customer experience, run as one system.

Towhidul Islam

I work where marketing meets the customer. At weDevs and Appsero I ran multichannel campaigns and a live support desk for WordPress SaaS. At GetGenie AI I led acquisition for an AI writing tool, and at QuantumData Innovations I built analytics driven campaigns with revenue to show for it.

That combination means I can plan the campaign, run the ads, write the content, talk to the customer, and read the data afterward. The whole loop, owned end to end.

Based in
Dhaka, Bangladesh
Focus
Performance marketing, SaaS growth, customer experience
Experience
4+ years across three SaaS brands
Languages
English (professional), Bangla (native)
What I do

Three things, done well and measured.

A focused skill set built around acquiring customers and keeping them.

01

Performance marketing

Paid media across Meta and Google built for return, not just reach, with clean tracking behind every campaign.

  • Meta & Google Ads
  • Conversions API setup
  • UTM attribution
02

Content & SEO

Content with a purpose: the right message for the right person at the right moment, backed by search and outreach.

  • Content strategy
  • Off page SEO outreach
  • Email marketing
03

Customer experience

Frontline SaaS support that turns confused new users into confident, paying customers.

  • Level 1 support
  • Onboarding & setup
  • Live chat & ticketing
How I work

A simple loop that compounds.

The same operating rhythm behind every campaign I run.

01

Audit & instrument

Map the funnel, fix tracking, and set clean attribution so every decision rests on real data, not guesses.

02

Target & segment

Define exactly who we are after and tailor the message by segment, because one generic message rarely converts.

03

Test & learn

Run structured creative and channel experiments, cut what underperforms, and double down on what returns.

04

Scale & retain

Move budget into proven winners and tighten onboarding and support so new users become paying customers.

Selected work

Two campaigns, start to finish.

Real projects with the numbers attached. Client identifiers removed.

Case 01Business Development Executive & Analyst, weDevs & Appsero, 2021 to 2022

BFCM 2021 growth campaign

Situation

Appsero is weDevs' licensing and analytics platform for plugin and theme developers. Going into Black Friday and Cyber Monday, the single biggest sales window of the year, I needed a coordinated growth push where every conversion could be traced back to its source.

Action
  • Ran paid ads, segmented email, off page SEO outreach, and partner co marketing as one connected campaign.
  • Tagged every touchpoint with UTM attribution so each sale was tied to the channel that earned it.
  • Partnered with RexTheme and WPMet for co marketing that multiplied reach without extra ad spend.
  • Tested AdRoll retargeting against the rest of the mix to see where budget actually paid off.
Result

The season closed as the strongest on record, with growth across every revenue and retention metric that mattered.

+170.9%
Recurring revenue
+1,124%
Gross revenue
+162.5%
Active subscribers
+250%
New customers
-22.7%
Churn rate
What I learned
  • UTM tracked campaigns gave precise attribution, so I knew exactly which channel earned each sale.
  • Partner co marketing with RexTheme and WPMet multiplied reach without extra ad spend.
  • AdRoll retargeting underdelivered, so that budget moves to direct Google Display next time.
Case 02Marketing Analyst, GetGenie AI (XpeedStudio), 2023

GetGenie AI student & creator acquisition

Situation

GetGenie AI is a WordPress plugin powered by the OpenAI API. The job was to grow adoption across two very different audiences, students and content creators, and turn early curiosity into trials and then active, paying users.

Action
  • Built segment specific funnels for students and creators instead of one generic message.
  • Ran continuous creative testing on Meta to push down cost per result.
  • Optimized SEO, social, and email together so the channels reinforced each other.
  • Deployed Conversions API server side tracking to recover conversion data most marketers lose, then used behavioral segmentation and personalized sequences to keep users engaged.
Result

Within six months the funnel was measurably healthier on every front, from acquisition to retention to return on spend.

+20-25%
New sign-ups
-15%
Churn rate
+15-20%
Campaign ROI
Results

Numbers from live ad accounts.

0
Peak purchase ROAS across 14 active ad sets
$0
Lowest cost per purchase
0
Click through rate against a 0.9% average
+0%
Extra conversions recovered via the Conversions API
0
Reach on a $2 per day budget
0
Conversations started at $0.11 each
Google Ads at scale: 99M impressions, 1.77M clicks, $0.01 average CPC, 97.4% optimization score
Long term: 443K clicks and 37.9K conversions at $8.20 per conversion, 2023 to 2025
Pixel quality scores of 8.4 to 9.3 out of 10 through clean server side tracking
All client names and identifiers removed to protect confidentiality.
Customer experience

Frontline support, not only marketing.

I ran the Helpwise support desk for Appsero, guiding developers through real setup problems during the busiest months of the year.

100-127
Support tickets handled per month
53-57
Clients helped each month
Triage
License keys, email integration, plugin setup, onboarding
โ€œ
It comes down to the right message, for the right person, at the right moment. The best content blends consistency with the willingness to change course when something is not working.
From my essay, Content Marketing with Purpose
Toolkit

Tools I work in every day.

HubSpotSEMrushGoogle AdsMeta Ads ManagerGoogle Analytics 4Power BITableauTrelloGrammarlyMS OfficeGoogle Sheets
Certifications

HubSpot Academy roadmap.

14 modules and 80+ lessons, completed in roughly three weeks.

01Inbound Marketing
02Content Strategy
03SEO Training
04Website Optimization
05Video Marketing
06Social Media Marketing
07Email Marketing
08Sales Enablement
09Marketing Analytics
Education

Where the foundation was built.

๐ŸŽ“

East West University

Bachelor of Business Administration (BBA), major in Management Information Systems (MIS)

Graduated 2022 ยท Dhaka, Bangladesh

A business degree built on an information-systems backbone, blending management fundamentals with data, analytics, and technology. The MIS focus shaped how I approach marketing today: thinking in systems, measuring what matters, and turning data into decisions. Alongside coursework, I stayed active across clubs, competitions, and brand programs that sharpened my leadership and communication.

Beyond work

Extracurricular activities and volunteering.

Clubs, competitions, brand programs, and workshops, the moments outside the job where I built leadership, communication, and teamwork.

EWU Business Club

Senior General Member

My home base on campus. As a Senior General Member of East West University's flagship business club, I helped plan and run events, mentored newer members, and represented the club across a long run of campus initiatives, the place where my leadership and teamwork really took shape.

EWUBC Recruitment 2018

Organizing team

On the organizing team for the club's 2018 recruitment drive, from the #STEP UP campaign through running the recruitment booth and welcoming the next batch of members.

Brand Aid 2018, EWUBC

Organizer, Senior General Member

Brand Aid is an intra-East West University business strategy competition run by the EWU Business Club. As a Senior General Member, I helped organize and run the event alongside the other senior general members and led the general members of EWUBC to bring it to life.

Chinese Aroma, EWU Business Fest

Co-founder, one-day venture

A hands-on entrepreneurship challenge where my team built and ran a food stall, Chinese Aroma, for a single day at East West University. We learned business by doing business: sourcing, pricing, marketing, and selling in real time.

Invested 10,000 BDT and closed the day at 15,688 BDT in sales, a ~1.57x return in one day.

Ad Maker Bangladesh 2018

Competitor (NSU YES!)

A nationwide inter-university marketing competition hosted by the North South University Young Entrepreneurs Society (NSU YES!), where my team pitched campaign ideas against students from across the country.

Grameenphone GP Online Shop

Brand Ambassador

Represented Grameenphone's GP Online Shop as a campus brand ambassador, promoting the platform, driving student engagement, and taking part in the Telenor Youth Forum journey.

Brand Yourself

Participant, bKash x EWU CCC

A personal-branding program run by bKash together with the EWU Career Counselling Center, focused on presenting yourself with clarity and confidence in the professional world.

HP Omen Gaming Fest

Volunteer

Volunteered at the HP Omen Gaming Fest, helping run the OMEN by HP showcase, supporting the on-stage experience, and keeping the crowd engaged throughout the event.

Banglalink Leadership Team

Interview session

An interview and learning session with the Banglalink leadership team, a close look at how a major telecom operator thinks about strategy, people, and growth.

PWK Presentation Success Summit 2018

Volunteer

Volunteered at the Presentation Success Summit 2018, supporting a full-day program built around the craft of presenting and public speaking.

Learning Fest

Participant, EWU Creative Marketing Club

A festival of learning with back-to-back workshops on presentation, digital marketing, and event management. I attended the sessions, earned a Certificate of Participation, and it was here that I met the Founder and CEO of GoZayaan back in 2017.

Global Career in Project Management

Workshop, PMAspire Ltd.

A project-management workshop at East West University organized by PMAspire Ltd., introducing globally recognized PM practices. Completed with a Certificate of Participation.

Also involved

  • EWU Photography Club, General Member
  • Reckitt Benckiser event, volunteer
Off the clock

Peace first. Performance follows.

The best growth ideas rarely arrive at the desk. They show up in the quiet, unplugged moments in between.

Let's build something worth measuring.

Open to performance marketing and growth roles, remote or hybrid. Send me a message below, or email me directly.

Download CV (PDF) โ†“
Hand-lettered TowhidTowhidul IslamLettering by Farhana Farha
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